What is a Virtual Assistant?

 

Virtual Assistants are generally independent contractors who provide a remote business support services.

 

What types of businesses do you support?

 

Whilst the door is always open to all opportunities that come our way, we primarily support small business owners, consultants and start-ups.

Whether you are based locally, nationally or internationally, because we work virtually we can support anyone - anywhere.

 

I only need occasional, ad-hoc support so I don’t need to commit to a monthly package. Can I still hire you?

 

Yes! Our services are flexible and work to fit with our clients’ needs. Whether ongoing or casual - we have a package or hourly rate to suit everyone.

 

How much do you charge?

 

Check out our range of packages and ad-hoc hourly rates above.

Our casual hourly rates come with a one hour minimum charge, after that work is charged out in 15 minute blocks.

All prices are inclusive of GST.

 

What measures do you take to ensure the security and privacy of my data?

 

Documents and data files are backed up in a cloud based storage site.

Any logins or passwords are kept in the strictest confidentially and any company information will only be shared with government organisations as part of normal business practice.

 

Do you ever work on-site at your client’s place of work?

 

Yes! Whilst primarily we work virtually (from a home office) if you need a minutes secretary or someone to sit in on a meeting, Alice is more then happy to attend if it is within Hamilton or the surrounding townships.

Alice will also pop into your offices to collect receipts and papers for IRD filing purposes, or alternatively you can drop them off to our Hamilton address if you would prefer. 

If you are looking for occasional in-house office cover we are happy to chat about that (special rates may apply).

 

How do I pay you?

 

At the end of each month - or at the completion of the project - we will send you an invoice for our services.

Payment is expected 14 days after the date of the invoice, and is to be paid by direct debit into our business account.

Any international payments must include all international bank transfer charges and the client is responsible for ensuring the correct amount in NZD is deposited into our account as agreed.

 

Why should I hire you instead of an accountant?

 

Paying big bucks to employ an accountant is not your only option.

We are affordable and offer an additional range of services that an accountant won’t.

But don’t worry - we absolutely know what we’re doing! Alice is qualified, certified, experienced, and is also a card carrying member of the Institute of Certified NZ Bookkeepers. Boom!

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How do I book a free consultation with you?

 

It’s easy! Simply click here and send us a message. Alice will reply (normally within 1 business day) to arrange a suitable time to either meet in person, on the phone or via Skype.

Our no obligation consultations can last up to an hour as it’s important for us to really get to know one-another.